Buffalo News article

Our thanks go to Emma Sapong, writer for The Buffalo News on an article published in the MoneySmart section. Emma quotes three different computer companies, recommending that computer repair is a worthwhile expense:

http://www.buffalonews.com/business/moneysmart/article845383.ece

Emma Sapong quotes Jonathan Rosen describing our holistic approach to computer service: we look at the entire computer and consider everything from hardware, software, settings and user procedure for the root causes to problems. We follow our holistic view of the computer with a reductionist view that isolates individual components and evaluates each part on a pass or fail criteria.

The result of this approach is that we can find and resolve problems when they are apparently unrelated to the root cause.  For example, a Windows stop error may appear as a software problem, but the root cause can be bad RAM, hard drive errors or a failing motherboard.

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