Author Archives: Jonathan M. Rosen

A few things you should never do on a computer

1. Never click on any link or web-site that says “Find out who unfriended you on Facebook.” All offers to find out who unfriended you on FaceBook are fake. Clicking them will install advertising or fake anti-virus software. Also, there … Continue reading

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Removing fake System Protection software

If your computer has been take over with the fake System Protection software, there is a simple process for removing this program. 1. Shutdown and restart the computer 2. Press F8 repeatedly before Windows starts loading; choose Safe mode for … Continue reading

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How to avoid fake Facebook e-mail mis-direction

Watch out for a fake e-mail sent from Facebook with the message “Hi, here’s some activity you have missed on Facebook” and a link to 1 Friend request. Before clicking on any of the links in this message, check the … Continue reading

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Finding the best cell phone deal

We recently performed research and evaluation of cellular voice/data services, and discovered a new option that exists in the cellphone market. Cell phone service has been traditionally provided by only the big four — AT&T, Verizon, Sprint and T-Mobile. All … Continue reading

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Comparing Laptop Warranty Service

We frequently get asked which laptop is the best to buy, and people are usually surprised when we say Dell is the first choice. We consider these criteria when selecting a laptop: performance, material quality, repairability and warranty. Most laptops … Continue reading

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WordPress updates

For our existing clients with WordPress sites, we installed the recent updates to WordPress as they became available. For WordPress 3.42, this was done on September 7th, 2012. WordPress 3.42 fixes 21 different security problems that have been reported. WordPress … Continue reading

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Time-Warner Internet Outage

Internet service for Time-Warner customers in the Amherst, 14226 area was interrupted at 10:11am Tuesday, August 14th 2002. Service was interrupted due to a fiber optic service cable break from a contractor that was digging and damaged the cable. As … Continue reading

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Replacing a failed laptop

We frequently evaluate laptops for repair and determine that some cannot be repaired due to cost or repair limitations. Repair is not recommended when there are multiple failed components (motherboard, LCD or hard drive) or when the replacement motherboard suffers … Continue reading

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Anticipating the effects of the DNSchanger virus

On Monday, July 9th the effects of the DNSchanger virus will become apparent when infected computers can no longer display web pages. The DNSchanger virus modified the DNS settings on computers, forcing them to locate alternative web sites to display … Continue reading

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Guide to Buying Refurbished Computers

Refurbished is the name given to computers and parts that are no longer new but considered working and usable after testing and repair. Many computer manufacturers also provide their items for sale as refurbished. However, there is a significant difference … Continue reading

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