Category Archives: Services

computer service

Using ReadyBoost in Windows Vista/7/8

ReadyBoost is a feature available in Windows Vista, Windows 7 and Windows 8 that provides improved performance to any computer by simply adding a USB flash drive. USB flash drives of any size can be used with ReadyBoost, so even … Continue reading

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The J-Chip project

The Buffalo Bicycling Club (BBC)  is a non-profit group that organizes and promotes road bicycle racing in Western New York. The BBC purchased an RFID chip-timing system from J-Chip USA (manufactured by MTS Systems of Japan) in 2011, known as … Continue reading

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Getting the most out of Dell warranty service

Dell computers are typically sold with either a 90-day or 1-year warranty, with the option to extend the warranty. However, once a computer malfunctions and requires service from Dell, the experience can be extremely time consuming and frustrating. Before Dell … Continue reading

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Impossible computer repairs

Both laptop and desktop computers are assembled from components, allowing them to be disassembled for troubleshooting and repair. However, there are some components and sub-assemblies inside components that are impossible or impractical to repair. These components should never be repaired … Continue reading

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The top reasons computers slow down

We are often asked to investigate why a computer is running slowly and what can be done to make it faster. Diagnosing the reason a computer is running slowly requires checking all of these potential causes, since the symptom alone … Continue reading

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When to repair, replace or upgrade Windows

When a computer running Windows stops working, the first troubleshooting step is to test all of the hardware. Any failure in a critical component, including the processor, RAM, motherboard and hard drive will prevent Windows from starting. These components can … Continue reading

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Are you still defragmenting?

Microsoft Windows has always included a feature to defragment hard drives, and defragmenting is widely recommended as a necessary maintenance activity. But does it make a difference? When DOS and early versions of Windows 95/98/ME were released, they used a … Continue reading

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Fake anti-virus alert!

This week we are seeing a new fake anti-virus program that is interfering with computers everywhere. This fake anti-virus program imitates the Windows Security Center and goes by the name “System Security 2011”, “XP Internet Security 2012”, “Malware Protection”, “System … Continue reading

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22nd anniversary

Monday, March 28th is the 22nd anniversary of the founding of the business. Looking back, we’ve done over $3.6 million dollars in computer sales and service, servicing over 1200 businesses and individuals. We have performed 25,000 hours of on-site service … Continue reading

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FAQ: How Long Does it Take to Repair a Computer?

Probably the most frequent question we get asked is “When will my computer be ready?” When we repair a computer, we follow a check-list approach. Our check-list for problems has more than twenty different tasks. Using a check-list ensures we … Continue reading

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