Category Archives: FAQ

frequently asked questions

Java by Oracle: Avoiding Virus Exploits

Java software is widely used to help display web pages and add features to web-sites. Java software is provided free, and integrates into Microsoft Internet Explorer and other web browsers, where it helps to display all of the features in … Continue reading

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Best Practices for Backup

Every computer relies on the hard disk drive inside to store programs and data. When a failure occurs and the drive cannot be used, restoring files from a backup is necessary. However, there are many approaches to backup and not … Continue reading

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FAQ: fixing keyboard failure

When a keyboard doesn’t work after start-up, re-connecting the keyboard while the computer is running won’t make the keyboard work. Instead, the computer must be turned off and restarted to detect the keyboard. While the computer is off, the keyboard … Continue reading

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Should cookies be deleted?

A cookie is the name given to a very small file that stores settings and preferences made while visiting a web-site. Cookies contain only text used for settings and cannot be used to run software code (programs) or to deliver … Continue reading

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The top reasons computers slow down

We are often asked to investigate why a computer is running slowly and what can be done to make it faster. Diagnosing the reason a computer is running slowly requires checking all of these potential causes, since the symptom alone … Continue reading

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Choosing the Best Laptop

We are frequently asked which laptop we recommend and what our opinion is on the best laptop. Since all laptops use similar components, the real difference in laptops is how the manufacturer handles warranty replacement of parts. When purchasing a … Continue reading

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FAQ: Routers and Firewalls

What is a router or¬†firewall? Which do I need? The short answer: All routers are firewalls. A router is a device that allows an Internet connection to be shared by more than one computer. Without a router, a cable modem … Continue reading

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FAQ: Avoiding and Eliminating Spam E-mail

If you are struggling with too much spam e-mail, here’s what you can do to reduce and prevent spam: If you are using Microsoft Outlook or Outlook Express, try using Cloudmark SpamNet software to prevent and remove spam e-mail. SpamNet … Continue reading

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FAQ: Avoiding Web Browser Problems

Most new viruses and spyware target flaws in Microsoft Internet Explorer; here’s what you can do to avoid them: Microsoft regularly issues free fixes and updates for their software. Take advantage of this by using the Windows Update feature built … Continue reading

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