Tag Archives: router

Diagnosing an Internet Outage

When a computer loses its connection to the Internet, Internet Explorer will fail to display the home page and will display a text message instead: “Internet Explorer cannot display the webpage” Displaying a web-page requires a lot of individual elements … Continue reading

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FAQ: Routers and Firewalls

What is a router or¬†firewall? Which do I need? The short answer: All routers are firewalls. A router is a device that allows an Internet connection to be shared by more than one computer. Without a router, a cable modem … Continue reading

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Finding the hidden router killer SMTP virus

Throughout 2010, we discovered computers that would have Internet connection problems but not report any viruses when scanned. Users would report that their computer had started running slowly and would frequently fail to connect the Internet. In offices with many … Continue reading

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