New computer hardware that we sell includes the following replacement part warranty. These are general warranty terms and are superseded by the specific warranty when a component is invoiced.
1-year: on all DVD drives, diskette drives, power supplies and cases.
2-year: on all MSI motherboards sold up to December 31st, 2010.
3-year: on all MSI motherboards sold after January 1st, 2011, Western Digital and Seagate hard drives with 8mb cache, Intel processors and heat-sink fans.
5-year: certain specific models of hard drives, such as Western Digital RAID edition and Seagate Enterprise drives.
Limited lifetime on all RAM memory.
Warranty terms:
We do not charge a service fee or replacement fee to replace failed parts within 30 days of installation.
After 30 days, there is a $2 fee to return failed RAM for replacement and a $20 fee to return damaged cases or failed monitors. All other items incur a $10 return shipping fee.
A service fee may be charged to diagnose and replace failed parts after 30 days.
Replacement parts are provided by the original manufacturer and are typically replaced with components labeled refurbished or recertified.
Replacement parts will have a new serial number but do not extend the warranty.
Parts may only be returned for warranty replacement when diagnosed as failed.
Lifetime limited warranty is defined as the product availability lifetime, not the lifetime of the system or its owner.
