Tag Archives: FAQ

FAQ: fixing keyboard failure

When a keyboard doesn’t work after start-up, re-connecting the keyboard while the computer is running won’t make the keyboard work. Instead, the computer must be turned off and restarted to detect the keyboard. While the computer is off, the keyboard … Continue reading

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FAQ: Routers and Firewalls

What is a router or¬†firewall? Which do I need? The short answer: All routers are firewalls. A router is a device that allows an Internet connection to be shared by more than one computer. Without a router, a cable modem … Continue reading

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FAQ: Avoiding and Eliminating Spam E-mail

If you are struggling with too much spam e-mail, here’s what you can do to reduce and prevent spam: If you are using Microsoft Outlook or Outlook Express, try using Cloudmark SpamNet software to prevent and remove spam e-mail. SpamNet … Continue reading

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FAQ: How Long Does it Take to Repair a Computer?

Probably the most frequent question we get asked is “When will my computer be ready?” When we repair a computer, we follow a check-list approach. Our check-list for problems has more than twenty different tasks, as suggested by authorities focused … Continue reading

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FAQ: Stuck in stand-by with a dark screen?

Many times we have clients that call us with computers that are unable to start Windows, or stop at a black screen. They try repeatedly to shutdown and startup the computer and then bring it to us for service. As … Continue reading

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