Category Archives: FAQ
Java by Oracle: Avoiding Virus Exploits
Java software is widely used to help display web pages and add features to web-sites. Java software is provided free, and integrates into Microsoft Internet Explorer and other web browsers, where it helps to display all of the features in … Continue reading
Best Practices for Backup
Every computer relies on the hard disk drive inside to store programs and data. When a failure occurs and the drive cannot be used, restoring files from a backup is necessary. However, there are many approaches to backup and not … Continue reading
FAQ: fixing keyboard failure
When a keyboard doesn’t work after start-up, re-connecting the keyboard while the computer is running won’t make the keyboard work. Instead, the computer must be turned off and restarted to detect the keyboard. While the computer is off, the keyboard … Continue reading
FAQ: Solving a common invalid password login error
We frequently get calls from users complaining their password doesn’t work. If your password has any numbers in it, check the num lock (numeric lock) key and num luck light on the keyboard. When the num lock is off, typing … Continue reading
Should cookies be deleted?
A cookie is the name given to a very small file that stores settings and preferences made while visiting a web-site. Cookies contain only text used for settings and cannot be used to run software code (programs) or to deliver … Continue reading
The top reasons computers slow down
We are often asked to investigate why a computer is running slowly and what can be done to make it faster. Diagnosing the reason a computer is running slowly requires checking all of these potential causes, since the symptom alone … Continue reading
Choosing the Best Laptop
We are frequently asked which laptop we recommend and what our opinion is on the best laptop. Since all laptops use similar components, the real difference in laptops is how the manufacturer handles warranty replacement of parts. When purchasing a … Continue reading
FAQ: Routers and Firewalls
What is a router or firewall? Which do I need? The short answer: All routers are firewalls. A router is a device that allows an Internet connection to be shared by more than one computer. Without a router, a cable modem … Continue reading
FAQ: Avoiding and Eliminating Spam E-mail
If you are struggling with too much spam e-mail, here’s what you can do to reduce and prevent spam: If you are using Microsoft Outlook or Outlook Express, try using Cloudmark SpamNet software to prevent and remove spam e-mail. SpamNet … Continue reading
FAQ: Avoiding Web Browser Problems
Most new viruses and spyware target flaws in Microsoft Internet Explorer; here’s what you can do to avoid them: Microsoft regularly issues free fixes and updates for their software. Take advantage of this by using the Windows Update feature built … Continue reading