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Category Archives: Computers
Understanding laptop batteries
Laptop batteries display a puzzling behavior: when they are new, a laptop may run for hours on a full charge, but as time passes, the battery doesn’t last as long. Checking the battery charge in Windows may show 100% charged … Continue reading
Determining the right RAM size
Computers rely on RAM memory to run programs, and RAM memory has a significant effect on performance. Determining the correct amount of RAM for a computer does not need to be guesswork; it can be accurately checked using a simple … Continue reading
Fake anti-virus alert!
This week we are seeing a new fake anti-virus program that is interfering with computers everywhere. This fake anti-virus program imitates the Windows Security Center and goes by the name “System Security 2011”, “XP Internet Security 2012”, “Malware Protection”, “System … Continue reading
FAQ: Routers and Firewalls
What is a router or firewall? Which do I need? The short answer: All routers are firewalls. A router is a device that allows an Internet connection to be shared by more than one computer. Without a router, a cable modem … Continue reading
22nd anniversary
Monday, March 28th is the 22nd anniversary of the founding of the business. Looking back, we’ve done over $3.6 million dollars in computer sales and service, servicing over 1200 businesses and individuals. We have performed 25,000 hours of on-site service … Continue reading
FAQ: How Long Does it Take to Repair a Computer?
Probably the most frequent question we get asked is “When will my computer be ready?” When we repair a computer, we follow a check-list approach. Our check-list for problems has more than twenty different tasks, as suggested by authorities focused … Continue reading
Using power lines for home Internet
We frequently get calls from people having problems trying to connect computers to the Internet with wireless technology in their home. While laptops have built-in wireless antennas, desktop/tower computers require the installation of an internal PCI card for a wireless … Continue reading
Finding the hidden router killer SMTP virus
Throughout 2010, we discovered computers that would have Internet connection problems but not report any viruses when scanned. Users would report that their computer had started running slowly and would frequently fail to connect the Internet. In offices with many … Continue reading
FAQ: Stuck in stand-by with a dark screen?
Many times we have clients that call us with computers that are unable to start Windows, or stop at a black screen. They try repeatedly to shutdown and startup the computer and then bring it to us for service. As … Continue reading
Do you have a spare computer?
One of the most frequently overlooked issues is the spare computer. We recommend every office has a working spare computer that can either be setup and running or swapped into action when needed. The best time to get a spare … Continue reading