Search this site
-
Jonathan M. Rosen -
-
New Posts
Posts by Category
Author Archives: Jonathan M. Rosen
Fake anti-virus alert!
This week we are seeing a new fake anti-virus program that is interfering with computers everywhere. This fake anti-virus program imitates the Windows Security Center and goes by the name “System Security 2011”, “XP Internet Security 2012”, “Malware Protection”, “System … Continue reading
FAQ: Routers and Firewalls
What is a router or firewall? Which do I need? The short answer: All routers are firewalls. A router is a device that allows an Internet connection to be shared by more than one computer. Without a router, a cable modem … Continue reading
22nd anniversary
Monday, March 28th is the 22nd anniversary of the founding of the business. Looking back, we’ve done over $3.6 million dollars in computer sales and service, servicing over 1200 businesses and individuals. We have performed 25,000 hours of on-site service … Continue reading
FAQ: Avoiding and Eliminating Spam E-mail
If you are struggling with too much spam e-mail, here’s what you can do to reduce and prevent spam: If you are using Microsoft Outlook or Outlook Express, try using Cloudmark SpamNet software to prevent and remove spam e-mail. SpamNet … Continue reading
FAQ: Avoiding Web Browser Problems
Most new viruses and spyware target flaws in Microsoft Internet Explorer; here’s what you can do to avoid them: Microsoft regularly issues free fixes and updates for their software. Take advantage of this by using the Windows Update feature built … Continue reading
Posted in FAQ
Tagged browser hijack, fake anti-virus, Internet, Internet Explorer, malware, spyware, web, Windows updates
Leave a comment
FAQ: How Long Does it Take to Repair a Computer?
Probably the most frequent question we get asked is “When will my computer be ready?” When we repair a computer, we follow a check-list approach. Our check-list for problems has more than twenty different tasks, as suggested by authorities focused … Continue reading
Using power lines for home Internet
We frequently get calls from people having problems trying to connect computers to the Internet with wireless technology in their home. While laptops have built-in wireless antennas, desktop/tower computers require the installation of an internal PCI card for a wireless … Continue reading
Finding the hidden router killer SMTP virus
Throughout 2010, we discovered computers that would have Internet connection problems but not report any viruses when scanned. Users would report that their computer had started running slowly and would frequently fail to connect the Internet. In offices with many … Continue reading
FAQ: Stuck in stand-by with a dark screen?
Many times we have clients that call us with computers that are unable to start Windows, or stop at a black screen. They try repeatedly to shutdown and startup the computer and then bring it to us for service. As … Continue reading
Do you have a spare computer?
One of the most frequently overlooked issues is the spare computer. We recommend every office has a working spare computer that can either be setup and running or swapped into action when needed. The best time to get a spare … Continue reading