Search this site
-
Jonathan M. Rosen -
-
New Posts
Posts by Category
Author Archives: Jonathan M. Rosen
Broadview DSL outage
We received a report of a Broadview DSL outage affecting business users in Tonawanda this morning, Monday June 20th.. If you have Broadview DSL service and your Internet does not work on any computer, it is service provider related.
Getting the most out of Dell warranty service
Dell computers are typically sold with either a 90-day or 1-year warranty, with the option to extend the warranty. However, once a computer malfunctions and requires service from Dell, the experience can be extremely time consuming and frustrating. Before Dell … Continue reading
Posted in Computers, Dell Computers, Hardware, Services
Tagged Dell Computers, hardware, support, warranty
1 Comment
Impossible computer repairs
Both laptop and desktop computers are assembled from components, allowing them to be disassembled for troubleshooting and repair. However, there are some components and sub-assemblies inside components that are impossible or impractical to repair. These components should never be repaired … Continue reading
Should cookies be deleted?
A cookie is the name given to a very small file that stores settings and preferences made while visiting a web-site. Cookies contain only text used for settings and cannot be used to run software code (programs) or to deliver … Continue reading
Verizon DSL Internet Outage
We started receiving reports of an Internet outage affecting Verizon DSL users in Hamburg and the City of Buffalo. The outage did not affect T1 or FiOS users. This outage began at 9:55am, Monday May 31st and was resolved at … Continue reading
Diagnosing an Internet Outage
When a computer loses its connection to the Internet, Internet Explorer will fail to display the home page and will display a text message instead: “Internet Explorer cannot display the webpage” Displaying a web-page requires a lot of individual elements … Continue reading
The top reasons computers slow down
We are often asked to investigate why a computer is running slowly and what can be done to make it faster. Diagnosing the reason a computer is running slowly requires checking all of these potential causes, since the symptom alone … Continue reading
Comparing all Windows versions
Between 1995 and 2011, Microsoft has produced 8 versions of Windows, and they continue to produce new versions of Windows. What are the differences and advantages of upgrading? Windows 95/98/ME: These versions are all identical, with only minor cosmetic changes. … Continue reading
When to repair, replace or upgrade Windows
When a computer running Windows stops working, the first troubleshooting step is to test all of the hardware. Any failure in a critical component, including the processor, RAM, motherboard and hard drive will prevent Windows from starting. These components can … Continue reading
Motor Bearings; Good, Better, Best
Every computer, laptop or desktop, has a number of fans and motors inside. These fans and motors wear out as they run, and eventually fail. Since motors are a mechanical and spinning component, they must have a bearing to allow … Continue reading
Posted in Computers, Hardware
Tagged ball bearing, bearing, FDB, fluid dynamic bearing, motor, sleeve bearing
Leave a comment