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Author Archives: Jonathan M. Rosen
Removing fake System Fix and Win 7 anti-virus
The System Fix fake anti-virus is a Windows program that hides all files and displays multiple fake warning messages. This fake anti-virus changes names every few weeks, using names like System Fix, Win 7, etc. This fake program is installed … Continue reading
Posted in Computers, fake anti-virus, Internet
Tagged fake anti-virus, Kaspersky, rootkit, system fix, TDSSkiller, unhide
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Interpreting S.M.A.R.T. data from hard disc drives
Introduced in 1995 on all IDE, SATA, SSD and SCSI hard drives is a feature described as S.M.A.R.T., an acronym for self monitoring and analysis technology. This is a set of data that is accumulated and stored inside a hard … Continue reading
Best Practices for Backup
Every computer relies on the hard disk drive inside to store programs and data. When a failure occurs and the drive cannot be used, restoring files from a backup is necessary. However, there are many approaches to backup and not … Continue reading
Posted in Computers, FAQ, Hardware, Software
Tagged backup, failure, hard drive, Novastor, USB
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Understanding Hard Disk Drive Failure
The most common and critical failure on any laptop, desktop or server computer involves hard disk drive failure. Since the programs and data on a computer require the hard drive to operate correctly, any problems with the hard disk drive … Continue reading
Making the best RAID choice for a server
When configuring the disk drives on a Windows or Linux server, it is preferable to use RAID (redundant array of inexpensive disks) instead of a single hard drive. However, all RAID configurations are not equal, and some are preferable. In … Continue reading
Posted in Computers, Hardware
Tagged disk mirroring, disk striping, fault tolerance, Linux, RAID, Windows server
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Free loaner computers
Starting October 2011, we are making available free computers on loan during repairs. Simply bring in your laptop or desktop for repair, and you’ll get your choice of laptop or desktop on loan during the repair. The loaner computers will … Continue reading
Dell Laptop Battery Recall
Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling … Continue reading
FAQ: fixing keyboard failure
When a keyboard doesn’t work after start-up, re-connecting the keyboard while the computer is running won’t make the keyboard work. Instead, the computer must be turned off and restarted to detect the keyboard. While the computer is off, the keyboard … Continue reading
FAQ: Solving a common invalid password login error
We frequently get calls from users complaining their password doesn’t work. If your password has any numbers in it, check the num lock (numeric lock) key and num luck light on the keyboard. When the num lock is off, typing … Continue reading
Time Warner Internet Outage
We received reports of a Time Warner cable modem Internet outage affecting business users in Amherst and Tonawanda near Sheridan Drive on Thursday, June 30th from noon to 2pm. If you have Time-Warner cable modem Internet service and your Internet … Continue reading